Your round-the-clock link to information, training, support and more

Here you can access resources to get the help you need, when you need it. For more information about TT Support, review our TT Support User Guide.

Train & Learn

Access documentation

Browse online help, search the KnowledgeBase (requires login) and find tradable products in the Exchange Product Database.

Download training modules

Access and download computer-based training resources and learn at your own pace.

Contact TT support

To report your issues, please call the Customer Support Center. To review ticket status or upload log files, please log in to the Customer Portal.

Stay current

Communications

Review advisories about TT software and support. Subscribe (requires login) to advisories for the products you use.

Product updates

Download current software packages (requires login) and review Hardware & Software Requirements and Optimization & Recommendations before buying new hardware.

Upcoming Initiatives

Preview new products, capabilities and upgrades that are coming soon.