Keep informed of topics that impact X_TRADER® trading environments. Visit the TT app's Message Center to access TT platform advisories.

Second Quarter 2020 License Updates

Updated and amended second quarter license files have been distributed to TT customers. Please contact your TT Sales representative if you have not received your license file. The new file must be installed via Guardian prior to April 15, 2020, or you will not be able to trade.

Customer environments managed by TT via the TTNET or ASP hosted solution do not need to take any action, as all license updates are handled by TT; however any past due balances are still payable per the terms of your contract

Please contact TT Support if you experience any installation problems.


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ICE Extension of Pre-Open for Monday Trade Sessions

ICE has announced that they are extending the pre-open period for a subset of contracts.  The pre-open will begin at 17:00 instead of the previous 17:55 on Sunday for the Monday session.  Specific details can be found on the ICE website.

In order for TT ICE Gateways to be online and available, the ttchron.ini file needs to be amended to start TT processes earlier.  Example amended times are as follows:

Price Server:

Order Server:

Fill Server:

If you have any questions, please contact your TT Technical Account Manager

Trading Technologies COVID-19 Continuity Plan

Dear Customers,


The novel coronavirus (COVID-19) and the ensuing fallout have had far-reaching, tragic global consequences. Both businesses and the business of everyday life have been disrupted, as have markets. In times like these, nothing is more important than personal and societal health and safety.


We recognize the unique role Trading Technologies plays in your business. As such, I wanted to share our commitment to maintaining service continuity so that you can focus on your business, customers and employees.


To ensure the COVID-19 crisis will not impact TT’s platform or services, here are the companywide measures we’ve taken:

  • Follow official guidelines: Each of our worldwide offices isare strictly adhering to ALL guidelines from the Center for Disease Control (CDC) and the World Health Organization (WHO). 
  • Work from anywhere: We already have a robust work from home policy in place, but effective immediately, all teammates are encouraged to work from home. Access to service and support will not be impacted as virtual working systems are in place for these teams. This policy will stay in effect until further notice. 
  • Travel restrictions: We’ve suspended all international travel; only essential domestic travel is permitted at this time. 
  • If any teammate is feeling ill: Teammates with any sickness whatsoever are instructed to stay home. If they or a family member are diagnosed with the virus, our Human Resource and Customer Success departments are to be immediately notified. 

Thank you for continuing to trust TT with your company’s trading, infrastructure, and data needs in these uncertain times. Please reach out to me or to your Customer Success Manager with any questions, and we wish you nothing but health and safety.


In good health, 


Kara Grygotis

EVP Customer Success

ICE Enhanced Order Validation Requirements


Starting March 1, ICE will enhance its order validation process to verify that any short code (“Execution in Firm,” “Investment Decision” or “Client”) or MiFID Profile ID submitted on an order matches a short code or profile that is set-up in the ICE Identifier App (IIA). 


The exchange’s current order validation process requires short codes for the following tags, or a  valid MiFID profile ID (Tag 9707), to be submitted on every order:

  • Investment Decision (Fix Tag 9704)
  • Execution in Firm (Fix Tag 9705)
  • Client ID (Fix Tag 9706) 

When the enhanced order validation is implemented by ICE, these short codes, or the MiFID Profile ID, sent on an order must be registered in the IIA, or the order will be rejected with the error code “Mifid parsing error”.  ICE will not accept orders until this information is registered with the exchange.


ICE will implement enhanced order validation on a phased basis for specific products. The production dates for the affected products in ICE and ICE_L markets are as follows:

  • March 1: Financial and Equity Products (IFLL, IFLO)
  • March 15: Commodity derivatives including freight and Emission Allowance products (IFEU, IFLX)

Details from ICE related to this change may be found in the following circulars:

The ICE Identifier Admin (IIA) guide from the exchange may be found here, and should be used as a reference in order to configure short codes for their profiles in the production environment. 


For additional assistance with this process, customers should contact ICE directly.

TT Support President’s Day Holiday Schedule

Due to the observance of the President’s Day Holiday, CME day orders placed on Sunday, February 16th will be for the trade date of Tuesday, February 18th and will not expire until Tuesday’s close.

In order to maintain fill records over this extended session, the TT CME Fill Server must be configured to not rollover on Monday, February 17th.  To perform this configuration change, open the TTconfigCME_Rollover_Schedule.ini file and comment out Monday’s line.


#sunday = 22:37:00,21:37:00

#monday= 22:37:00,21:37:00

tuesday= 22:37:00,21:37:00

wednesday= 22:37:00,21:37:00

thursday= 22:37:00,21:37:00

friday= 22:37:00,21:37:00

#saturday= 22:37:00,21:37:00


Revert this configuration change on Tuesday, February 18th.


Important Notes

  • This configuration change will impact all products that trade via TT CME Gateways.  If any contracts are not observing adjusted trade dates due to the holiday, fill records for those contracts will remain visible over multiple trade dates.
  • Customers using Drop Copy FIX Adapters should verify that their systems will not pull fill records in a way that will result in the same fill being pulled twice, as fill records will not be purged on Monday as usual.

For more information regarding the exchange schedule please click here, and refer to the “Compact Excel” file for the President’s Day Holiday.


NOTE: Due to CME’s observance of the following holidays in 2020, “TT CME Fill Server” configuration changes must be carried out for each holiday.  We will send updated Customer Advisories in the days leading up to each, which will include specifics for that particular holiday.


US Holiday


Memorial Day

May 25, 2020

Independence Day

July 4, 2020

Labor Day

September 7, 2020


November 26, 2020

Christmas Day

December 25, 2020

New Year’s Day

January 1, 2021

Should you have any questions, please contact your local TAM


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