TT Support New Year Schedule

Advisory CA046-17

TT Support New Year Schedule

 

TT Support will close at 17:00CST Friday, 29th December and will reopen at 16:30CST on Monday, 1st January.

 

TT wishes all our customers a very happy New Year.

UPDATE: TT Support 2017 Holiday Schedule

Advisory CA045-17

UPDATE: TT Support 2017 Holiday Schedule

TT recently sent CA044-17, informing customers that TT Support will be closed between 01:30CST and 16:00CST on 25th December.  While Support via the phone will be unavailable during this time period, customers can continue to submit incidents via the Service Center on our TT website, and a member of the TT Support team will work to address any issues as appropriate.

TT wishes all our customers a very happy holiday season.

TT Support 2017 Holiday Schedule

Advisory CA044-17

TT Support 2017 Holiday Schedule

In observance of the Christmas holiday, TT Support will be closed from 01:30CST on Monday 25th December and reopen again at 16:00CST 25th December. 

TT wishes all our customers a very happy holiday season

  

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FMDS Trade Calendar Update

Advisory CA043-17

FMDS Trade Calendar Update

FMDS TradeCalendar.xml and TradeCalendar_primary.xml files have been updated and are currently available for download via the Miscellaneous  section of the TT Download Center.

Updates include:

  • Fix for ICEFuturesCanada schedule (Canola Futures)

To upload these files to FMDS:

  • Navigate to <drive letter>:\tt\config.
  • Back up existing TradeCalendar.xml and TradeCalendar_primary.xml files.
  • Copy the latest TradeCalendar.xml and TradeCalendar_primary.xml files downloaded from the TT Download Center into this directory.

Should you have any questions, please contact TT Support.

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