Advisories

Keep informed of topics that impact X_TRADER® trading environments. Visit the TT app's Message Center to access TT platform advisories.

Please be advised that there is a slight amendment to the license file attachments you will be receiving for X_TRADER Platform products.  

  • Download the zip file attached to the email from License Deployment
  • Double-click on the downloaded file to extract it’s contents
  • Save these files to a local directory
  • Rename the file with the “.d” extension to “.dll”

NOTE: The attachments received for your license file may not be contained in a zip file.  However, the “.d” file will still need to be renamed to “.dll”

U.S. Toll Free:   +1 866 558 8638
Chicago:           +1 312 476 1005
London:            +44 (0) 207 621 8139
Singapore:        +65 6395 7055
Sydney:            +61 2 8022 1702
Tokyo:              +81 (0) 3 4577 8345

FMDS Trade Calendar Update

FMDS TradeCalendar.xml and TradeCalendar_primary.xml files have been updated and are currently available for download via the Miscellaneous  section of the TT Download Center.

Updates include:

  • Time change for UK on 25th March

To upload these files to FMDS:

  • Navigate to <drive letter>:\tt\config.
  • Back up existing TradeCalendar.xml and TradeCalendar_primary.xml files.
  • Copy the latest TradeCalendar.xml and TradeCalendar_primary.xml files downloaded from the TT Download Center into this directory.

Should you have any questions, please contact TT Support.

If you no longer wish to receive Customer Advisories, please Unsubscribe.

FMDS Trade Calendar Update

FMDS TradeCalendar.xml and TradeCalendar_primary.xml files have been updated and are currently available for download via the Miscellaneous  section of the TT Download Center.

Updates include:

  • Update to CA018-18: Revised Trade Calendars are now available on the TT Download Center for the US time change on 11th March.  Customers are advised to download these revised Trade Calendars and apply over the weekend.

To upload these files to FMDS:

  • Navigate to <drive letter>:\tt\config.
  • Back up existing TradeCalendar.xml and TradeCalendar_primary.xml files.
  • Copy the latest TradeCalendar.xml and TradeCalendar_primary.xml files downloaded from the TT Download Center into this directory.

Should you have any questions, please contact TT Support.

If you no longer wish to receive Customer Advisories, please Unsubscribe.

FMDS Trade Calendar Update

FMDS TradeCalendar.xml and TradeCalendar_primary.xml files have been updated and are currently available for download via the Miscellaneous  section of the TT Download Center.

Updates include:

  • Time changes for US on 11th March

To upload these files to FMDS:

  • Navigate to <drive letter>:\tt\config.
  • Back up existing TradeCalendar.xml and TradeCalendar_primary.xml files.
  • Copy the latest TradeCalendar.xml and TradeCalendar_primary.xml files downloaded from the TT Download Center into this directory.

Should you have any questions, please contact TT Support.

If you no longer wish to receive Customer Advisories, please Unsubscribe.

Event Summary: It has been reported that CFE Gateways are experiencing intermittent price disruptions. We are investigating the cause at this time.

TT Services Impacted: Prices to the CFE Gateways

TT recommend course of action for customers:  None

 

Exchanges impacted:  All CFE Gateways

 

Prices impacted: Yes

 

New order entry impacted: New orders may be affected by a price disruption event.

 

Working orders impacted: No

 

Follow up timeline: We will follow up with an update in two hours.

 

If you have any questions, please contact TT Support:

U.S. Toll Free:   +1 877 424 8844

Chicago:           +1 312 476 1002

London:            +44 20 7621 8181

Singapore:        +65 6395 7002

Sydney:            +61 2 8022 1702

Tokyo:              +81 3 4577 8345