Keep informed of topics that impact X_TRADER® trading environments. Visit the TT app's Message Center to access TT platform advisories.

FIA Business Continuity and Disaster Recovery Test

On Saturday, October 13th, the Futures Industry Association will sponsor its annual industry wide disaster recovery testing. TT will facilitate customer participation for previously registered TTNET hosted customers for the X_TRADER Platform, and for previously registered TT Platform customers.  Testing is available on the following exchanges:

  • CFE (08:30 – 12:00 CDT)
  • CME (08:00 – 14:00 CDT)
  • Eris (08:00 – 11:00 CDT)
  • Eurex (07:00 – 12:00 CDT)
  • ICE (08:00 – 11:00 CDT)
  • Montreal (10:00 – 12:30 CDT)

For further information on this testing from the Futures Industry Association, as well as test plans from all participating exchanges, please see the FIA DR Test Website.


X_TRADER Platform Information


Customers that host their own environment can start TT Gateways and software as needed to perform the relevant testing.  For TTNET hosted customer, DR testing participation will be limited to the following services:

  • Connectivity via Remote Hosts
  • Risk management via TT User Setup
  • Market access via secondary TT Gateways

NOTE: No FIX Adapters will be made available for this testing.

TT Platform Customer Actions

  • In order to support the FIA DR event a Mock Mode feature has been added to the TT platform. Documentation on the use of Mock Mode, including proper use and limitations, is available at the Mock Trading Support site.
  • Customers are required to login to and create a new workspace for this testing.
  • For customers mock trading Eurex or EEX, modifications to the Connection Gateway settings on the TT Connection must be made prior at

TT Connection Setting



Connection Gateway 1*

Connection Gateway 2*


It is important that the Eurex or EEX Connection Gateway configuration changes are manually reverted after the testing is completed.


NOTE: Algos, ASEs and FIX will not be available for this testing

TT Support


Support during the FIA disaster recovery test will be available as normal production hours.  For assistance during testing, please submit feedback via the TT Platform, or contact TT Support at the following numbers:


U.S. Toll Free:   +1 877 424 8844

Chicago:           +1 312 476 1002

London:            +44 20 7621 8181

Singapore:        +65 6395 7002

Sydney:            +61 2 8022 1702

Tokyo:              +81 3 4577 8345