At TT, we take outages personally, and any time there is a major issue on any of our platforms, it’s “all hands on deck.” Still, we would much rather avoid outages and unplanned downtime altogether. So, I would like to take this opportunity to let you know what we’ve done over the last few years to avoid system outages and how the TT platform ups the ante with respect to delivering superior system availability. And while much of this blog post relates to the newer TT platform, rest assured, we are committed to delivering the highest possible availability on all platforms: TT, X_TRADER® ASP and TTNET™.
Operating and maintaining a global trading platform is not a trivial endeavor and certainly not your typical IT operation. These systems are by their very nature complex—normalizing and bridging a multitude of different market and customer systems, each speaking a different language and each with different needs—and high availability is a must. Throw multi-region regulatory compliance, security requirements, performance and counter-party upgrades in the mix and it’s not hard to see how the systems get exponentially more difficult to maintain and operate.