Equity Product Support

Refer to the BVMF Gateway 7.17.5 release notes before upgrading to 7.17.5 or higher to get access to Bovespa equity products.

Preparing to Upgrade


The BVMF Gateway Version 7.15.0 and higher will abort an installation or upgrade if your machine is running Windows 2000. Before upgrading to Version 7.15.0 and higher, you must ensure that your machine is on a version of the Windows platform supported by TT. Please refer to the https://customernet.tradingtechnologies.com/Extranet/Downloads/Documentation/Hardware_Software_Requirements_V7X.pdfTT Trading Systems - Hardware and Software Requirements Version 7.X document for details.

You can upgrade to a higher version of the BVMF Gateway by running the installation package on the same machine.

Stopping Services

Prior to running the installation package, the user must manually stop all TT Gateway services.

Running the installation package automatically stops the following TT-related processes: TT Chron, SNMP, TT Guardian, TT Guardian Server, TT Guardian Control, TTMRD, and TTMD.


Failure to stop all services causes the installer to log the following message in the installation logfile:

Error: Service <ServiceName> failed to stop. Please shutdown all TT applications and then re-launch this install.

If this message appears, you must manually stop the service(s) and restart the BVMF Gateway setup.

Backing Up Audit Files

If upgrading intraday, you must backup and rename the Audit File which was created that day. Audit Files are version specific. Due to potential changes, TT strongly recommends that you backup and rename the day’s Audit File. This allows the upgraded TT Gateway to create a new version of the day’s Audit File and avoid any potential errors.


Audit Files that contain content from multiple TT Gateway versions cannot be converted with the Audit Convert tool.

Failure to begin a new file when upgrading the TT Gateway results in an ‘Unknown record type’ error message and potentially lost data.

TT strongly recommends that you backup and rename the day’s Audit File if upgrading intraday.

For information about updating your configuration files when upgrading, refer to Master Files .

Master Files

To help accurately update your configuration files during upgrades, BVMF Gateways install with the following template “Master” configuration files located in the <root drive>:ttExchange-Flavor folder:

  • hostinfo.cfg_master
  • ttchron.ini_master
  • ttclean.ini_master
  • MulticastGroups.cfg_master

    You should not manually update the MulticastGroup.cfg file. During upgrades, BVMF Gateways overwrite the existing MulticastGroup.cfg file with the proper settings.

    The MulticastGroup.cfg_master file serves solely as an additional reference for troubleshooting.

These files contain updated settings and parameters for the upgraded version of the TT Gateway. When upgrading, the BVMF Gateway retains your previous configuration settings. After installing, you can update your configuration files by copying the relevant changes from the Master files to your existing configuration files. This is illustrated in the following procedure:

To update your existing configuration files using the Master files as reference:

  1. Open both the existing configuration file and the related Master File.
  2. Copy changes from the Master File and paste into the relevant sections of the original configuration file.
  3. Save your changes and close both files.