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TT User Setup

Collecting Log Files

You are viewing TT User Setup Version 7.17 and higher. For earlier versions, click here

TT User Setup allows you to collect remote log files from other machines on your gateway directly from your client-side machine. The machines from which you collect log files must be set up in the same trading environment as your own. In a X_TRADER ASP environment, only TT Administrators can collect log files.

Note: Collecting log files could cause significant network traffic. As such, it is recommended that large log files not be collected during peak trading hours.

Note: You can also collect specific logfiles from the TT User Setup server’s logfiles folder using the TT User Setup Command Line Client application. Refer to the Advanced Data Collection topic in chapter 4 of the TT User Setup System Administration Manual for more information.

To collect log files...

  1. From the Server Admin menu, select Collect Log Files.

    The Collect Log Files window appears.

  2. In the IP address field, enter the address of the remote machine from which you want the log file data collected, or, click Select IP Address and select the IP Address from the list of usernames.
  3. Click OK.

    The zip file, <IP address>_<DDMMYYYY>.zip, will be placed in your <root drive>:ttlogfiles directory.

    If they are present on the local machine, some of the following types of files will be included in the zip file:

  • TT application and local machine-specific diagnostic settings. For example, netstat, ipconfig, tcpip registry, etc.
  • TT application installation log files for each installed product version.
  • TT application log files.
  • TT application crash dump files.
  • TT client application audit logs.
  • TT application-specific CSV export files.
  • TT server or client-specific data files. For example, order tables, risk limits, risk audit files, license files, currency table, etc.
  • Guardian Product Table fields.
  • TT Gateway audit files.
  • TT application configuration files, including Aconfig.xml and Aconfig_local.xml.
  • The Tick Table.
  • The Windows Dr. Watson error log .
  • Information about the local host.
  • Login profile-specific information on a local machine.

You have successfully collected log files.