Careers

What Will You Be Involved With?

• Running reports on client activity and service coverage, so that we can identify gaps and leverage these opportunities. 
• Reviewing Sales teams open opportunities.
• Managing and updating churn and new user IDs.

• Assist Sales Executives with day-to-day running of their accounts, working across other internal teams to help close new opportunities.
• Work with Sales Executives on RFOs and RFIs
• Manage relationships with clients, increasing adoption, ensuring retention, and satisfaction.
• Act as a customer advocate within TT. 
• Build and expand client relationships to cover all key decision makers and influencers.
• Build client roadmaps to clarify areas of opportunity and communicate requirements across other internal teams.
• Work to identify and/or develop upsell opportunities including client specific development projects delivered for an agreed fee.
• Capture, communicate and advocate clients’ product enhancement requests. 
• Conduct product sales presentations. 
• Travel to client sites in various locations within the region as required.
• Represent TT at industry events. 

• Gather meaningful industry information including competitive information and industry trends.
• Become a product expert on TT’s complete product suite.
• Assist in designing marketing campaigns to target specific industry groups

What You Bring to the Table

• University graduate experience 
• Good understanding of technology (Trading applications a plus)
• Must be a team player with a strong desire to learn
• Salesforce experience a plus
• Prior account management/sales exposure is a plus
• Commitment to company values and ethics
• Dependability: personally responsible, completes work in a timely manner and performs tasks accurately
• Motivation: must maintain a positive attitude and strong work energy
• Communication: excellent interpersonal and oral and written communication skills
• Organization: very detail oriented and always comes prepared
• Initiative: plans work and carries out tasks without detailed instructions, prepares for problems or opportunities in advance, undertakes additional responsibilities
• Continuous learning: ability to learn new procedures and adapt to change

What We Bring to the Table

• Competitive benefits
• Flexible work schedules
• 22 PTO (paid time off) days per year, robust paid holiday schedule with early dismissal, generous parental leave (for all genders and staff, including adoptive parents)
• Tech resources, including, a “rent-to-own” programme where employees are eligible for a company-provided Mac/PC laptop and/or mobile phone of your choice; and a tech accessories budget for monitors, headphones, keyboards, office equipment, etc.
• Stipends and subsidy contributions toward personally-owned cell phones and laptops, gym memberships and health/wellness initiatives (including discounted healthcare premiums, healthy meal delivery programs or smoking cessation)
• Forward-thinking, culture-based organization with collaborative teams that promote diversity and inclusion and inclusion