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Product Integration Engineer

 

Trading Technologies creates professional trading software, infrastructure and data solutions for a wide variety of users, including proprietary traders, brokers, money managers, CTAs, hedge funds, commercial hedgers and risk managers. In addition to providing access to the world’s major international exchanges and liquidity venues via its TT® trading platform, TT offers domain-specific technology for cryptocurrency trading and machine-learning tools for real-time trade surveillance.

Position Summary

Trading Technologies is seeking a motivated and dedicated Product Integration Engineer to join a talented global technology team focused on providing an excellent overall client experience by managing all aspects of a customer’s technical integration to TT’s APIs. These aspects include technical consultation, project management, manual and automated conformance testing, production implementation and ongoing support. Our Product Integration Engineers build trusted relationships with our customers at every step of their integration effort by acting as the client’s primary interface and subject matter expert for all things API. The ability to partner closely with engineering, customer support, operations and product managers, along with a strong attention to detail, are essential to the candidate’s success.

Responsibilities

  • Act as the primary interface for key customers and ISVs who request access to our User Acceptance Testing (UAT) environment and establish a relationship that will grow through the entire development process and beyond
  • Advise customers from a technical and business perspective regarding their development and implementation logic against our FIX specification
  • Identify technology solutions to business problems and coordinate internally with engineering and product managers to provide the “voice of the customer”
  • Respond to ticket and phone inquiries as clients and ISVs develop and conform to our FIX API
  • Manage internal and external client expectations on issue resolution through frequent communication
  • Coordinate with clients, ISVs and internal Ops to ensure successful production deployment
  • Design, develop and manage automated FIX conformance test cases based on software requirements and technical understanding of our FIX services
  • Maintain the integrity of our UAT environments and ensure maximum uptime  
  • Maintain schedule flexibility in order to better serve customers/counterparts in the EMEA and/or APAC regions
  • Collaborate with a global team to continuously enhance the team’s skillset and stay abreast in the evolution of our FIX services offering and internal toolset   

QUALIFICATIONS & TT CULTURE

  • What You Bring to the Table:
    • Substantial working knowledge of FIX protocol (4.2-5.0)
    • Working knowledge of TCP/IP networking
    • Network traffic analysis using Wireshark or packet captures
    • Experience with Linux and Windows Operating Systems
    • Understanding of Web-based technologies
    • Great consultative problem solving skills under pressure
    • Demonstrated talent for managing multiple ongoing projects effectively
    • Exceptional written and oral communication skills
  • What We Bring to the Table:
    • Competitive benefits, including: medical, dental, vision, FSA, 401(k) and pre-tax transit/parking
    • Flexible work schedules, 22 PTO (paid time off) days per year with the ability to roll over days into the following year, robust paid holiday schedule with early dismissal, generous parental leave (for all genders and staff, including adoptive parents) and backup child care
    • Tech resources, including: company-provided Mac or PC laptop and/or mobile phone of your choice, fitness tracker (including Fitbit or Apple watch), “rent-to-own” plans that deduct the buyout price of company-provided tech resources overtime; and a tech accessories budget for monitors, headphones, keyboards, etc.
    • Stipends and subsidy contributions toward personally-owned cell phones and laptops, gym memberships and health/wellness initiatives (including weight-loss, smoking cessation or Fitbit steps)
    • Complimentary breakfast, snacks, fruit and beverages
    • Casual dress code and inspiring, motivating office environment
    • Forward-thinking, culture-based organization with collaborative teams that promote diversity and inclusion through efforts such as TT Women in Tech
    • Internal culture committee dedicated to evolving company-wide camaraderie through onsite, offsite and international team-building events
    • Game room, meditation room, fitness classes and onsite bar (TT Tech Tap) providing complimentary beer and wine
    • Office is conveniently located above Union Station and close to various public transportation

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