Advisories

Keep informed of topics that impact X_TRADER® trading environments. Visit the TT app's Message Center to access TT platform advisories.

Third Quarter 2019 License Updates


Updated and amended third quarter license files have been distributed to TT customers. Please contact your TT Sales representative if you have not received your license file. The new file must be installed via Guardian prior to July 15, 2019, or you will not be able to trade.

Customer environments managed by TT via the TTNET or ASP hosted solution do not need to take any action, as all license updates are handled by TT; however any past due balances are still payable per the terms of your contract.

Please contact TT Support if you experience any installation problems.

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*Correction* Comment Out Thursday not Wednesday.

Due to the observance of the Independence Day Holiday, CME day orders placed on Wednesday, July 3rd will be for the trade date of Friday, July 5th, and will not expire until Friday’s close.

 

In order to maintain fill records over this extended session, the TT CME Fill Server must be configured to not roll over on Thursday, July 4th.  To perform this configuration change, open the TTconfigCME_Rollover_Schedule.ini file and comment out Thursday’s line.

 

#sunday = 22:37:00,21:37:00

monday= 22:37:00,21:37:00

tuesday= 22:37:00,21:37:00

wednesday= 22:37:00,21:37:00

#thursday= 22:37:00,21:37:00

friday= 22:37:00,21:37:00

#saturday= 22:37:00,21:37:00

 

Revert this configuration change on Friday, July 5th.

 

Important Notes

  • This configuration change will impact all products that trade via TT CME Gateways.  If any contracts are not observing adjusted trade dates due to the holiday, fill records for those contracts will remain visible over multiple trade dates.
  • Customers using Drop Copy FIX Adapters should verify that their systems will not pull fill records in a way that will result in the same fill being pulled twice, as fill records will not be purged on Monday as usual.

For more information regarding the exchange schedule please click here, and refer to the “Compact Excel” file for the Independence Day Holiday.

 

NOTE: Due to CME’s observance of the following holidays in 2019, “TT CME Fill Server” configuration changes must be carried out for each holiday.  We will send updated Customer Advisories in the days leading up to each, which will include specifics for that particular holiday.

  

US Holiday

Date

Labor Day

September 2, 2019

Thanksgiving

November 28, 2019

Christmas Day

December 25, 2019

New Year’s Day

January 1, 2020

Should you have any questions, please contact your local TAM

  

If you no longer wish to receive Customer Advisories, please Unsubscribe.

Due to the observance of the Independence Day Holiday, CME day orders placed on Wednesday, July 3rd will be for the trade date of Friday, July 5th, and will not expire until Friday’s close.

 

In order to maintain fill records over this extended session, the TT CME Fill Server must be configured to not roll over on Thursday, July 4th.  To perform this configuration change, open the TTconfigCME_Rollover_Schedule.ini file and comment out Wednesday’s line.

 

#sunday = 22:37:00,21:37:00

monday= 22:37:00,21:37:00

tuesday= 22:37:00,21:37:00

wednesday= 22:37:00,21:37:00

#thursday= 22:37:00,21:37:00

friday= 22:37:00,21:37:00

#saturday= 22:37:00,21:37:00

 

Revert this configuration change on Friday, July 5th.

 

Important Notes

  • This configuration change will impact all products that trade via TT CME Gateways.  If any contracts are not observing adjusted trade dates due to the holiday, fill records for those contracts will remain visible over multiple trade dates.
  • Customers using Drop Copy FIX Adapters should verify that their systems will not pull fill records in a way that will result in the same fill being pulled twice, as fill records will not be purged on Monday as usual.

For more information regarding the exchange schedule please click here, and refer to the “Compact Excel” file for the Independence Day Holiday.

 

NOTE: Due to CME’s observance of the following holidays in 2019, “TT CME Fill Server” configuration changes must be carried out for each holiday.  We will send updated Customer Advisories in the days leading up to each, which will include specifics for that particular holiday.

  

US Holiday

Date

Labor Day

September 2, 2019

Thanksgiving

November 28, 2019

Christmas Day

December 25, 2019

New Year’s Day

January 1, 2020

Should you have any questions, please contact your local TAM

  

If you no longer wish to receive Customer Advisories, please Unsubscribe.

UPDATE: Missing Fills on BrokerTec Gateways

On April 24 we sent CA009-19, informing customers of a BrokerTec side change that caused BrokerTec fills to be removed from X_TRADER when a client application was closed during the trading session.  Following changes made by Brokertec on June 14, this issue has been resolved, and normal fill retention within TT client applications has been restored.

Incorrect Tick Size for Mini S&P (ES) Options

 

As of the June 10 trade day, some customers have reported the Mini S&P (ES) quarterly and weekly options have been showing incorrect tick sizes. Those customers who host their own TT CME Gateways should roll back to the previous CME Gateway version (7.18.46.1p128, which is also available on the TT website or via your Technical Account Manager). Note that by rolling back, the fix for the issue where UDS contracts that existed prior to CME’s mid-week deletion and are re-created mid-week were appearing as expired will be reintroduced. It is recommended that customers roll back a secondary price server prior to the CME maintenance period between 4 pm and 5 pm so that the rolled back price server will be available during the maintenance period to receive settlement and contract information from the exchange. Following the maintenance period, customers can then fail over to the rolled back price server

 

TTNET will be performing maintenance specific to the hosted environment this afternoon in an attempt to restore the proper tick sizes.

 

For further information, please contact your TT Technical Account Manager.