Advisories

Keep informed of topics that impact X_TRADER® trading environments. Visit the TT app's Message Center to access TT platform advisories.

FIA Business Continuity and Disaster Recovery Test

Advisory CA030-18

FIA Business Continuity and Disaster Recovery Test

On Saturday, October 13th, the Futures Industry Association will sponsor its annual industry wide disaster recovery testing. TT will facilitate customer participation for previously registered TTNET hosted customers for the X_TRADER Platform, and for previously registered TT Platform customers.  Testing is available on the following exchanges:

  • CFE (08:30 – 12:00 CDT)
  • CME (08:00 – 14:00 CDT)
  • Eris (08:00 – 11:00 CDT)
  • Eurex (07:00 – 12:00 CDT)
  • ICE (08:00 – 11:00 CDT)
  • Montreal (10:00 – 12:30 CDT)

For further information on this testing from the Futures Industry Association, as well as test plans from all participating exchanges, please see the FIA DR Test Website.

 

X_TRADER Platform Information

 

Customers that host their own environment can start TT Gateways and software as needed to perform the relevant testing.  For TTNET hosted customer, DR testing participation will be limited to the following services:

  • Connectivity via Remote Hosts
  • Risk management via TT User Setup
  • Market access via secondary TT Gateways

NOTE: No FIX Adapters will be made available for this testing.

TT Platform Customer Actions

  • In order to support the FIA DR event a Mock Mode feature has been added to the TT platform. Documentation on the use of Mock Mode, including proper use and limitations, is available at the Mock Trading Support site.
  • Customers are required to login to mock.trade.tt and create a new workspace for this testing.
  • For customers mock trading Eurex or EEX, modifications to the Connection Gateway settings on the TT Connection must be made prior at setup.trade.tt

TT Connection Setting

From

To

Connection Gateway 1*

193.29.91.65

193.29.89.65

Connection Gateway 2*

193.29.91.97

193.29.89.97

 

It is important that the Eurex or EEX Connection Gateway configuration changes are manually reverted after the testing is completed.

 

NOTE: Algos, ASEs and FIX will not be available for this testing

TT Support

 

Support during the FIA disaster recovery test will be available as normal production hours.  For assistance during testing, please submit feedback via the TT Platform, or contact TT Support at the following numbers:

 

U.S. Toll Free:   +1 877 424 8844

Chicago:           +1 312 476 1002

London:            +44 20 7621 8181

Singapore:        +65 6395 7002

Sydney:            +61 2 8022 1702

Tokyo:              +81 3 4577 8345

FIA Business Continuity and Disaster Recovery Test

Advisory CA029-18

FIA Business Continuity and Disaster Recovery Test

On Saturday, October 13th, the Futures Industry Association will sponsor its annual industry wide disaster recovery testing. TT will facilitate customer participation for previously registered TTNET hosted customers for the X_TRADER Platform, and for previously registered TT Platform customers.  Testing is available on the following exchanges:

  • CFE (08:30 – 12:00 CDT)
  • CME (08:00 – 14:00 CDT)
  • Eris (08:00 – 11:00 CDT)
  • Eurex (07:00 – 12:00 CDT)
  • ICE (08:00 – 11:00 CDT)
  • Montreal (10:00 – 12:30 CDT)

For further information on this testing from the Futures Industry Association, as well as test plans from all participating exchanges, please see the FIA DR Test Website.

 

X_TRADER Platform Information

 

Customers that host their own environment can start TT Gateways and software as needed to perform the relevant testing.  For TTNET hosted customer, DR testing participation will be limited to the following services:

  • Connectivity via Remote Hosts
  • Risk management via TT User Setup
  • Market access via secondary TT Gateways

NOTE: No FIX Adapters will be made available for this testing.

TT Platform Customer Actions

  • In order to support the FIA DR event a Mock Mode feature has been added to the TT platform. Documentation on the use of Mock Mode, including proper use and limitations, is available at the Mock Trading Support site.
  • Customers are required to login to mock.trade.tt and create a new workspace for this testing.
  • For customers mock trading Eurex or EEX, modifications to the Connection Gateway settings on the TT Connection must be made prior at setup.trade.tt

TT Connection Setting

From

To

Connection Gateway 1*

193.29.91.65

193.29.89.65

Connection Gateway 2*

193.29.91.97

193.29.89.97

 

It is important that the Eurex or EEX Connection Gateway configuration changes are manually reverted after the testing is completed.

 

NOTE: Algos, ASEs and FIX will not be available for this testing

TT Support

 

Support during the FIA disaster recovery test will be available as normal production hours.  For assistance during testing, please submit feedback via the TT Platform, or contact TT Support at the following numbers:

 

U.S. Toll Free:   +1 877 424 8844

Chicago:           +1 312 476 1002

London:            +44 20 7621 8181

Singapore:        +65 6395 7002

Sydney:            +61 2 8022 1702

Tokyo:              +81 3 4577 8345

CME GTD Orders and Fills During Labor Day Holiday

Advisory CA028-18

CME GTD Orders and Fills During Labor Day Holiday

Due to the observance of the Labor Day Holiday, CME day orders placed on Sunday, September 2nd will be for the trade date of Tuesday, September 4th and will not expire until Tuesday’s close.

 

In order to maintain fill records over this extended session, the TT CME Fill Server must be configured to not rollover on Monday, September 3rd.  To perform this configuration change, open the \TT\config\CME_Rollover_Schedule.ini file and comment out Monday’s line.

 

#sunday = 22:37:00,21:37:00

#monday= 22:37:00,21:37:00

tuesday= 22:37:00,21:37:00

wednesday= 22:37:00,21:37:00

thursday= 22:37:00,21:37:00

friday= 22:37:00,21:37:00

#saturday= 22:37:00,21:37:00

 

Revert this configuration change on Tuesday September 4th.

 

Important Notes

  • This configuration change will impact all products that trade via TT CME Gateways.  If any contracts are not observing adjusted trade dates due to the holiday, fill records for those contracts will remain visible over multiple trade dates.
  • Customers using Drop Copy FIX Adapters should verify that their systems will not pull fill records in a way that will result in the same fill being pulled twice, as fill records will not be purged on Monday as usual.

For more information regarding the exchange schedule please click here, and refer to the “Compact Excel” file for the Labor Day Holiday.

 

NOTE: Due to CME’s observance of the following holidays in 2018, “TT CME Fill Server” configuration changes must be carried out for each holiday.  We will send updated Customer Advisories in the days leading up to each, which will include specifics for that particular holiday.

 

US Holiday

Date

Thanksgiving

November 22, 2018

Christmas Day

December 25, 2018

New Year’s Day

January 1, 2019

 

Should you have any questions, please contact your local TAM

Possible Stale Orders on LME

Advisory CA027-18

Possible Stale Orders on LME

 

Over the past weekend, LME performed an mandatory API upgrade.  Following this upgrade GTC & GTD orders were not carried over and were cancelled by the exchange.  Traders should verify the status of any GTCs that were working prior to this weekend and submit new GTC orders where necessary.

If orders were not removed prior to this weekend, traders may be at risk of stale GTC orders that appear to be working on X_TRADER, but are in fact not working on LME.  Please contact the exchange to verify the status of any GTCs entered prior to the past weekend. Stale working orders can be removed by performing an Admin Delete via X_RISK.

 

A copy of the exchange’s advisory is below for your reference.

 

****************

Date: Fri, Jul 27, 2018 at 4:21 PM

Subject: LMEselect 9.3 Upgrade Final Reminder

To:

 

Final Reminder  –  LMEselect 9.3 goes live on Monday 30 July 2018

Key Information:

  •         Mandatory GUI upgrade – The final version is 9.3.2, which is available on the website. All 9.2 versions will not be supported after close of business on Friday 27 July 2018
  •         GTC & GTD orders will not be saved and Members must enter new GTC orders on LMEselect 9.3
  •         Historical order and trade history will not be transferred
  •         User profiles will not be compatible with the new version and will be restored to default

Following the system upgrade on Saturday 28 July 2018, a connectivity test windowwill be made available to all Members and ISVs from 12:00 until 14:00 (UK Time). During this period, FIX and GUI users will only be able to login to the production environment of LMEselect to test and verify connectivity. The market will be closed and therefore no order management will be possible.

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