- Trader Monitoring
- Common Tasks
- Position Management
- Screen And Field Descriptions
- Control Panel
- Market Explorer
- Orders And Fills Window
- Position Window
- Alert Manager
- SODs And Manual Fills
- Contract Session Price
- Audit Trail
- TT Login Dialog Box
- Contacting Support
- Shortcut Keys
TT Support has three primary locations: Chicago, London and Singapore.
For a comprehensive list of phone numbers and our email address, please see our Web site.
Automated Phone Menu
To ensure your call is routed to the Support Representative who can best answer your question, TT uses an automated menu to route support calls.
Upon calling TT Support, you hear the following prompts:
- To report a technical issue with TT software press 1.
- If you need assistance using TT front-end software press 2.
- To reach sales or Account Management press 0.
- If you know your party's extension press 9.