Community

To provide prompt support services in a more scalable manner, TT Community was decommissioned on August 31, 2021. The most valuable content from TT Community will be available in the Advanced Concepts section of the TT Help Library.

Any questions or requests that you would have previously posted to TT Community can be submitted through TT’s incident tracking system. You can open a ticket through the TT Support web page or by selecting the “Support” button on the right side of the TT Titlebar after you log in to the TT platform.

From time to time, we will update the Help Library based on questions submitted through tickets. We will issue documentation release notes when new content is added. You can register to be notified of new release notes by clicking the “Subscribe” button here.

We use the popular Q&A website Stack Overflow to field technical questions related to all TT SDKs and /APIs. If you post a question relating to SDKs/APIs, please add the [algorithmic-trading] tag to your question so our team and other experts can easily identify it.

Before posting a question for the first time, take a moment to read through the Stack Overflow FAQ. The site and its community have guidelines and tips that should be followed to help ensure your question is answered. Please do a quick search before you post to see if someone has already asked the same or a similar question.