How to get help

We use the popular Q&A website Stack Overflow to field technical questions related to all SDKs / APIs offered by TT. If you wish to ask questions relating to TT’s SDKs / APIs, please add the [algorithmic-trading] tag to your question so it is more easily identified by TT as well as any other experts.

Before posting a new question for the first time, please take a moment to read through the Stack Overflow FAQ. The site and its community have guidelines and tips that should be followed to help ensure your question is answered. Please do a quick search before you post since it is very likely that someone has already asked the same or similar question.

Search Stack Overflow

Get answers to your questions through the community.

If you are unsure as to where to ask your question, the following can be used as a guideline.

“How do I?” StackOverflow
“I got this error, why?” StackOverflow
“I got this error and I’m sure it’s a bug” Open a ticket with TT
“I have an idea/request” Open a ticket with TT or contact your Customer Success representative
“Why do you?” Open a ticket with TT or contact your Customer Success representative
“When will you?” Open a ticket with TT or contact your Customer Success representative

To submit a support ticket, visit the TT Support Center page in Resources section of the TT website and click Submit Incident.