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TT User Setup

Configuring and Running Diagnostic Checks

You are viewing TT User Setup Version 7.17 and higher. For earlier versions, click here

TT User Setup allows you to run diagnostic checks that list potential set up issues based on the information available in the TT User Setup database. For example, Gateway Logins missing Accounts and Missing Product Limits.

Configuring Diagnostics

To configure the diagnostic checks...

  1. From the User Admin menu, select Diagnostic Checks.
  2. Click the Click to run diagnostic checks link.

    Note: TT User Setup does not display records that include users, gateway logins, or accounts the administrator type (e.g. Group Administrator) is not permitted to manage.

  3. Click Configure diagnostic checks.

  4. Click OK.

Running Diagnostics Checks

To run a diagnostic check...

  1. From the User Admin menu, select Diagnostic Checks.
  2. To run the configured diagnostic checks, click Run/Refresh Diagnostic Checks.
  3. To resolve an issue in the Diagnostics Checks window, click on the blue highlighted text for the issue you want to resolve. TT User Setup opens the window that is causing the error.

  4. Correct the problem and re-run the diagnostic check.